Our mailing address:
    Central Reserve Life Insurance Company
    PO Box 2976 
    Omaha  NE  68103-2976

Administration Department
Phone number: 1-800-253-4641
Email:  Customer Service

• Customer Service 
• Policy Services - Policy Issue and Premium Questions/Inquiries
• Underwriting - Questions/Inquiries

Care Coordination
Phone number: 1-877-575-4207

• Referral Service
• Non-Network Negotiation Service
• Ask a Nurse
• Pre-Authorization of Inpatient Hospital Services 
• Case Management-Special Care for Special Cases
• Disease Management 
• Early Identification Program

Claims Call Center
Phone number: 1-800-253-4641
Email: Claims

• Verify your policy benefits
• Check on the status of pending claims 
• Provide us with any additional information to expedite your pending claims

Dental Benefits
Dental claims contact information:
Phone number 1-800-253-4641
Email address: Claims

LabOne
Lab Card Program
Phone number: 1-800-646-7788
Website: www.labcard.com

LabOne Select
Phone number: 1-800-750-1253
Website: www.laboneselect.com

Pharmacy Benefits
Phone number: 1-800-253-4641
Express Scrips phone number: 1-800-287-4526
Website: www.express-scripts.com

PPO Locator
Phone Number: 1-877-575-4207
Website: www.ceres.pponet.com

Precertification
Phone number: 1-877-575-4207